FAQs: Download Firmware for Encoder/Codec
How can we access the page of download firmware?
It's only visible for our registered users. The reason why you are unable to access the page to download the firmware is likely because EXVIST Cares requires users to register and log in before you can access certain resources, such as firmware downloads. In order to access the download page, you may need to create an account on the Help Center and log in with your credentials. Alternatively, if you believe you should have access but are experiencing issues, you may want to reach out to the our support team for further assistance.
NOTES: As a registered user in the Help Center instead of our official website, you will be able to access and download firmware, submit tickets for technical support, and leave comments or questions regarding any issues you may encounter.How can we determine which firmware version we should download?
ENCODER SERIES
|
Encoder Series
|
Related Models
|
Remark |
|
ON-DMI-16E, ON-DMI-16EW, ON-DMI-16EP, ON-VGA-16EP, ON-DMI-16EM, ON-SDI-16EM, ON-BNC-16EM, ON-DMI-16EC. The serial numbers were started with GKE2023.
|
The serial numbers will be started with HDMI16E, or SDI16E (SDI Encoder), CVBS16E (CVBS Encoder), VGA16E (VGA Encoder) later;
|
|
|
The serial numbers will be started with HDMI16D later;
|
||
|
ON-AHD-16EM. The serial numbers are started with 16A.
|
The serial numbers will be started with AHD16E later;
|
|
|
The serial numbers will be started with HDMI30B later;
|
||
|
The serial numbers will be started with HDMI52B later;
|
||
|
ON-DMI-16E, ON-DMI-16EW, ON-DMI-16EP, ON-DMI-16EM. The serial numbers were started with GKE2022 or GTE2024.
|
Will be gradually discontinued. If you prefer this series, it's acceptable for customization.
|
NOTES: The links above that direct you to the firmware page for specific series are only accessible to registered users in the Help Center.
CODEC SERIES
|
Codec Series
|
Related Models
|
Remark
|
|
The serial numbers will be started with TV-MIX30B later; The part numbers will be gradually changed to ON-MIX-30B etc.
|
||
|
The serial numbers will be started with TV-MIX50B later;
|
||
|
The serial numbers will be started with TV-MIX52B later;
|
NOTES: The links above that direct you to the firmware page for specific series are only accessible to registered users in the Help Center.
DISCONTINUED SERIES
|
Encoder Series
|
Related Models
|
Remark
|
|
ON-DMI-16E, ON-DMI-16EW, ON-DMI-16EP, ON-DMI-16EM (Very Old Hardware)
|
Discontinued. No more further updates after version FME_V2.51.220216.
|
|
|
ON-DMI-16D, ON-DMI-16DW, ON-DMI-16DP, ON-DMI-16DM (Very Old Hardware)
|
Discontinued. No more further updates after version FMD_V2.51.220216.
|
NOTES: The links above that direct you to the firmware page for specific series are only accessible to registered users in the Help Center.
Learn More
If you still have no idea which firmware version you should download, you can chat with our online chatbot and it will guide you on how to download the correct firmware related to your encoder or codec.
Related Articles
FAQs: Failure of Detection or Upgrading
What's Failure of Detection? Detection failure refers to the inability of a system or device to accurately identify or detect another component or device. In the context of HDMI, IPCManager, or Device Manager, a detection failure would mean that the ...FAQs: Model Comparison of Encoder/Codec
GK72 & PRO ENCODER SERIES Part Number ON-DMI-16E ON-DMI-16EW ON-DMI-16EP ON-DMI-16D ON-DMI-16DW ON-DMI-16DP Part Name 1080P Basic HDMI Encoder w/SD Card Slot for Recording 1080P WiFi HDMI Encoder w/SD Card Slot for Recording 1080P PoE HDMI Encoder ...FAQs: SQ Protocol for Encoder/Codec
What's SQ protocol? The SQ protocol is a privately developed communication protocol by EXVIST, exclusively designed for use with EXVIST's encoder, decoder, IP camera, and other products. It is not open for use with devices from other manufacturers. ...FAQs: Registered Users of EXVIST Cares
Why should I become your registered users? Becoming a registered user on our platform offers several benefits. As a registered user, you will be able to access and download firmware, submit tickets for technical support, and leave comments or ...FAQs: Streaming at 50fps or 60fps
What's Frame Rate? Streaming at 50fps or 60fps refers to the frame rate at which video content is being streamed. FPS stands for "frames per second" and it indicates how many individual frames are displayed each second to create the illusion of ...