System Setting

System Mode

1. Go to Setting->System Setting->Select "System Mode" from the dropdown list: 2*1080P@25/30+D1@25/30 or 1*1080P@50/60

🧙TIPS: 

1. If the video input is displaying "1920x1080P@30HZ," it indicates that no video source has been detected via the HDMI input. To address this issue, ensure that the HDMI cable is securely connected. Recheck the connection between the device and the HDMI port to ensure it is properly plugged in. If the issue persists, consider trying a different HDMI cable or testing the device on another HDMI port to determine if the problem lies with the cable or the port. 

2. To stream live video at 50/60fps, it is essential to switch to the corresponding system mode like 1*1080P@50/60 that supports this frame rate. For specific details on available models that support 50/60fps streaming, it is recommended to refer to the "FAQs: Model Comparison" section for more information.

3. Once the system mode has been switched to support the desired frame rate (e.g., 50/60fps), it's important to note that there will typically be only one main stream available for use. This means that the video or data being transmitted will be primarily directed through this main stream. Therefore, it's crucial to ensure that the main stream is appropriately configured to transmit the desired video content at the specified frame rate. 

SS52 MS7 4K Encoder Series

🧙TIPS: It's important to ensure that the refresh rate is 60Hz, as failure to do so may result in difficulties configuring the frame rate to 60FPS if you'd like to stream live video at 1920*1080P@60FPS.

Video Loss

1. Go to Setting->System Setting->Click "Browse" to select one image to replace the video loss if you believe it's not so good to understand it. Please check the above screenshot.

🧙TIPS: If you don't like the background image Video Loss, all you have to do is to generate one desired image and upload to replace it by yourself.

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