TCP/IP | HDMI Encoder

TCP/IP of Encoder

TCP/IP

  1. Go to Setting->Network->TCP/IP
Item
Description
DHCP
Obtain IP via DHCP server
Static IP
Manually set IP
DNS
Default DNS 8.8.8.8

Info
🧙TIPS: In case of failures to push live streams to YouTube, it's a good suggestion to attempt switching to another DNS service if the default DNS is not available especially in EU. By doing so, it may help in resolving any DNS-related issues and improve the connectivity to the YouTube servers for streaming purposes.

How to ensure they're on the same network segment?

If you encounter issues accessing an encoder from the Chrome browser, particularly if you receive an error message stating that the page cannot be reached, it could point to a potential network segment issue. This issue is typically related to the configuration of IP addresses and network settings.

To resolve this issue, it may be necessary to configure the IP address to ensure that both your PC and the encoder are on the same network segment. This involves configuring the IP settings to ensure that both devices are within the same IP address range and subnet.

Here are the general steps to address the network segment issue by configuring the IP address:
  1. Ensure that your PC and the encoder are connected to the same network.
  2. Access the network settings on your PC and the encoder to configure the IP address, subnet mask, and gateway settings. This typically involves accessing the network adapter properties in the device settings.
  3. Set the IP address of both devices to be within the same network segment. For example, if the PC has an IP address of 192.168.1.2, the encoder should also have an IP address in the same range, such as 192.168.1.X (where X is a unique value not already assigned to another device on the network).
  4. Ensure that the subnet mask settings are identical for both devices.

Configuring the IP addresses to be within the same network segment can help resolve connectivity issues and enable successful access to the encoder from the Chrome browser.

Configure IP(Manually)

Configure IP via Device Manager

  1. Open the file folder of EncDevice
  2. Double click "EncDeviceTool.exe" and then it will work
  3. Click "Refresh" -->Enter username and password at the right bottom side;
  4. Select the device-->Enter Start IP & IP Gateway-->Click "Modify"

Video Tutorial(Old Hardware)


Learn more about FAQs of TCP/IP

  1. FAQs: TCP/IP

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