OSD FAQs for HDMI Encoders | Exvist Support

FAQs: OSD of Encoder

Date & Time

What Date and Time Formats are supported by the streaming encoder?

This HDMI encoder provides multiple options for formatting date and time to suit various regional preferences:
1. Date Formats:
  1. YYYYMMDD (Year-Month-Day)
  2. MMDDYYYY (Month-Day-Year)
  3. DDMMYYYY (Day-Month-Year)
2. Time Formats:
  1. 24H (24-hour format)
  2. 12H (12-hour format with AM/PM)
These settings allow users to customize the date and time display according to their specific requirements or local standards.

Text OSD

How can I enable Text Animation on my HDMI encoder for live streaming?

To enable text animation on your HDMI encoder, you need to adjust the "Move" option in the settings:
Move Option:
  1. True: Enables text animation.
  2. False: Disables text animation.
Enabling the "Move" option is the standard method for activating text animation, allowing the text to scroll or move dynamically across the screen, enhancing visibility and presentation.

Picture OSD

Why does the OSD Logo disappear after reboot on my streaming encoder?

The OSD logo disappearing after reboot is usually caused by issues with the logo image file. Follow these steps to ensure the logo is displayed correctly after a reboot:
1. File Naming Rules:
  1. Use only numbers and English letters for the file name.
  2. Avoid special characters (e.g., !@#$%^&*()) and spaces in the name.
2. Supported File Formats:
  1. The image should be in JPG or PNG format.
3. Verification Steps:
  1. Check the file name and format to ensure compliance with the rules.
  2. Re-upload the logo image to the device and reboot it.
By following these instructions, the OSD logo should remain visible even after a reboot. If issues persist, contact technical support for further assistance.

Why can't I upload a PNG Image as Picture OSD on my IPTV Encoder?

If you're unable to upload a PNG image as the Picture OSD on your HDMI encoder, consider the following troubleshooting steps:
1. Check Image Specifications:
  1. Ensure the PNG image meets the required dimensions of 200x200 pixels.
2. Verify Firmware Version:
  1. Older firmware versions might not support PNG images for Picture OSD.
  2. Upgrade to the latest firmware by visiting the FAQs: Download Firmware for Encoder section.
3. Compatibility Issue:
  1. If the issue persists even with the correct dimensions and latest firmware, it may be a compatibility limitation.
Following these steps should help resolve the problem.

Learn more about OSD of Encoder

  1. OSD of Encoder

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