FAQs: Download Firmware for Codec
How can we access the page of download firmware?
It's only visible for our registered users. The reason why you are unable to access the page to download the firmware is likely because EXVIST Cares requires users to register and log in before you can access certain resources, such as firmware downloads. In order to access the download page, you may need to create an account on the Help Center and log in with your credentials. Alternatively, if you believe you should have access but are experiencing issues, you may want to reach out to the our support team for further assistance.
NOTES: As a registered user in the Help Center instead of our official website, you will be able to access and download firmware, submit tickets for technical support, and leave comments or questions regarding any issues you may encounter.How can we determine which firmware version we should download?
|
Codec Series
|
Related Models
|
Remark
|
|
The serial numbers will be started with TV-MIX30B later; The part numbers will be gradually changed to ON-MIX-30B etc.
|
||
|
The serial numbers will be started with TV-MIX50B later;
|
||
|
The serial numbers will be started with TV-MIX52B later;
|
NOTES: The links above that direct you to the firmware page for specific series are only accessible to registered users in the Help Center.
Learn More
If you still have no idea which firmware version you should download, you can chat with our online chatbot and it will guide you on how to download the correct firmware related to your codec.
Related Articles
FAQs: Image of Codec
Why is there no preview in the Image Settings Page on my HDMI Codec? If you can't see a preview in the image settings page on your HDMI codec, it's likely due to using an outdated firmware version. Here’s how to address the issue: 1. Firmware ...FAQs: Auto Reboot of Codec
Why is there no tab Auto Reboot in our codec? The absence of an "Auto Reboot" tab in an codec's settings may be due to a few reasons: Software Version: It's possible that the "Auto Reboot" feature is not available in the current software version ...FAQs: OSD of Codec
Date & Time What Date and Time Formats are supported by the HDMI Codec? This HDMI codec provides multiple options for formatting date and time to suit various regional preferences: 1. Date Formats: YYYYMMDD (Year-Month-Day) MMDDYYYY (Month-Day-Year) ...FAQs: System Info of Codec
How can we tell when the firmware was released? The firmware version number often contains information that indicates when it was released. For example, "V3.00.52.220921," the information can be interpreted as follows: "V3.00.52" comprises the main ...FAQs: Overview of Codec
What does 1920*1080P@30HZ mean? If it shows 1920*1080P@30HZ on GUI, probably it's failed to detect the HDMI signal. Take the following steps if there is a failure to detect an HDMI signal. Ensuring that the HDMI cable is properly connected and meets ...