FAQs: TCP/IP
What is network segment?
In the context of IP addressing, a network segment often refers to a range of IP addresses that share the same network prefix or subnet mask. This means that devices within the same network segment can communicate directly with each other without the need for routing through other network segments. Devices in different network segments may require a router to facilitate communication between them.
When troubleshooting network issues, it's important to ensure that devices attempting to communicate with each other are within the same network segment, as this facilitates proper communication and data exchange. Misconfigurations or discrepancies in network segments can lead to connectivity issues and hinder the ability of devices to communicate effectively.
How can we ensure the IPC and PC are on the same network segment?
To ensure that the IP camera and PC are on the same network segment, there are two primary methods:
- Obtain IP via DHCP: In this method, both the IP camera and the PC can be configured to obtain their IP addresses dynamically via DHCP (Dynamic Host Configuration Protocol). If there is only one DHCP server in the local network, it will assign IP addresses to devices within the same network segment automatically.
- Manually set IP: Alternatively, the IP camera can be manually configured to have an IP address within the same network segment as the PC. This involves setting the IP address, subnet mask, and default gateway of the IP camera to match the network settings of the PC. By doing so, both devices will be on the same network segment, allowing them to communicate directly with each other.
Both methods ensure that the IP camera and PC are within the same network segment, enabling them to communicate and interact seamlessly. The choice of method depends on the specific network configuration and whether a DHCP server is available to assign IP addresses dynamically.
Why does Chrome prompt us "This site can't be reached"?
The prompt "This site can't be reached" from Chrome when trying to access the camera can be a result of various issues, including network settings. Some potential reasons for this error could include:
- Network Configuration: The network settings on the device may not be properly configured to allow access to the camera. This could include issues with IP address assignment, subnet configuration, or firewall settings. Try to ensure the IPC and PC are on the same network segment first, please refer to the above questions.
- DNS Resolution: The Domain Name System (DNS) may not be able to resolve the address of the camera, leading to the "can't be reached" error. This can be caused by DNS server issues or incorrect hostname or domain settings.
- Network Connectivity: There could be issues with the connection between the device and the camera, such as network cable problems, Wi-Fi connectivity issues, or router configuration problems.
To troubleshoot this issue, it may be necessary to review and adjust the network settings, verify DNS resolution, and ensure proper network connectivity to address the potential causes of the "This site can't be reached" error when accessing the camera from Chrome. Additionally, checking for any browser-specific issues, such as extensions or plugins that may be interfering with the connection, could also be helpful in resolving the problem.
How can we add one more network segment for PC?
Following below steps:
- Right click the icon "WiFi" of your PC
- Click "Open Network & Internet Settings"
- Click"Ethernet"->Change adapter options->WLAN or Ethernet->Properties
- Click"TCP/IPv4"->Advanced->Add one more segment like 192.168.2.119 for the PC->Ok:
- Try to access the IP camera again from Chrome again and then it will be working
Which DNS should we use when streaming?
When streaming, it is recommended to use a reliable and fast DNS (Domain Name System) server. Opting for the DNS servers provided by your local largest ISPs can often offer lower latency and better performance. If the local ISP's DNS servers are not reliable or fast enough, you can consider using public DNS services such as Google's DNS (8.8.8.8 and 8.8.4.4) or other reputable public DNS servers available in your region, especially for encoders under wireless connections. This can help improve the stability and speed of DNS lookups, which in turn impacts the efficiency of the streaming process.
NOTE: If you continue to experience issues despite using the recommended DNS servers, it may be necessary to adjust the default DNS (8.8.8.8) settings as needed especially in EU. Modifying the DNS configuration can help troubleshoot and resolve any persistent issues encountered during the streaming process. Be sure to consult with your network administrator or review the specific requirements and recommendations for your streaming setup before making any modifications to the default DNS settings.
Related Articles
TCP/IP
Network Status Go to Configuration->Network->TCP/IP->Tab "Network Status" The tab shows the current network status of the camera including the IPV4, IPV6 and Wireless network status. Below is a screenshot of the Network status tab: TCP/IP Go to ...IP Filter
IP Filter Go to Configuration->Security->IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the camera. This feature helps make the camera more secure by limiting remote access only to ...FAQs: Port Mapping
What's Port Mapping? Here's how port mapping typically works: External Request: When an external client attempts to connect to a specific service, such as a web server, exvist ip camera, or other networked application hosted within a private network, ...FAQs: Login
Why is it failed to access the IP Camera from Google Chrome? The failure to access the IP camera from Google Chrome or IPCManager/Device Manager, even when using the default username and password, may be related to network configuration issues. ...FAQs: RTMP
What's RTMP? RTMP stands for Real-Time Messaging Protocol. It is a streaming protocol developed by Adobe Systems for transmitting audio, video, and data over the internet in real-time. RTMP is commonly used for live streaming and interactive ...