FAQs: Log of Codec
Print Log via Serial Port
Connection Diagram
HW: MC6630-CODEC_V2
HW: SS524-CODEC_V2
Wire Connection Diagram
Procedure of Print Log
1. Download driver of CP2102 from the following link
2. Install driver of CP2102 by double clicking the compressed file->CP2102_Drivers_Win10->double clik "CP210xVCPInstaller_x64.exe" to install directly
3. Go to Device Manager->Click Ports (COM & LPT)->Check Silicon Labs CP210x USB to UART Bridge (COM19):
4. Get encoder and Axis IP Camea (one by one)connected to the same router or switch and make sure they're on the same local area network;
5. Pull RTSP Stream of Axis IP Camera (one by one) into the encoder directly no matter whether it's successfully streaming in the encoder;
6. Download PuTTY from following link:
7. Run PuTTY->Select "Serial"->Serial Line"COM19"->Speed "115200"
8. Select Logging->Printable Output->Click"Browse"->Rename the file of log->Save->Click "Open"->Then it'll start printing the log, if it always prints one same error like gpio_i2c_failed->Then click "EXIT" to save this log.
9. Once done, then power off all devices, connect another AXIS IP Camera and do it again.
Print Log via CGI
- Get encoder and Axis IP Camea (one by one)connected to the same router or switch and make sure they're on the same network segment;
- Modify the IP address (192.168.1.64 for example), username(admin) and password (12345) for the encoder via Device Manager;
- Pull RTSP Stream of Axis IP Camera (one by one) into the codec directly no matter whether it's successfully streaming in the encoder;
- Run a browser like Chrome and enter the following CGI command in the browser's Address field: http://192.168.1.64/cgi/download?file=log&user=admin&pwd=12345, then save the log;
- Then connect another AXIS IP Camera and do it again.
🧙TIPS: If you're experiencing any problem with this encoder or codec, it'll be okay to print the log via CGI by following the above or below steps:
- Get the encoder or codec connected to the same router or switch and make sure they're on the same network segment;
- Modify the IP address (192.168.1.64 for example), username(admin) and password (12345) for the encoder via Device Manager if required;
- Focus on the problem you're experiencing and trying to figure out how to reproduce it;
- Run a browser like Chrome and enter the following CGI command in the browser's Address field: http://192.168.1.64/cgi/download?file=log&user=admin&pwd=12345
- It's very important to note that it'll be much better to run the above CGI command when the problem is being reproduced.
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