FAQs: Log of Codec
Print Log via Serial Port
Connection Diagram
HW: MC6630-CODEC_V2
HW: SS524-CODEC_V2
Wire Connection Diagram
Procedure of Print Log
1. Download driver of CP2102 from the following link
2. Install driver of CP2102 by double clicking the compressed file->CP2102_Drivers_Win10->double clik "CP210xVCPInstaller_x64.exe" to install directly
3. Go to Device Manager->Click Ports (COM & LPT)->Check Silicon Labs CP210x USB to UART Bridge (COM19):
4. Get encoder and Axis IP Camea (one by one)connected to the same router or switch and make sure they're on the same local area network;
5. Pull RTSP Stream of Axis IP Camera (one by one) into the encoder directly no matter whether it's successfully streaming in the encoder;
6. Download PuTTY from following link:
7. Run PuTTY->Select "Serial"->Serial Line"COM19"->Speed "115200"
8. Select Logging->Printable Output->Click"Browse"->Rename the file of log->Save->Click "Open"->Then it'll start printing the log, if it always prints one same error like gpio_i2c_failed->Then click "EXIT" to save this log.
9. Once done, then power off all devices, connect another AXIS IP Camera and do it again.
Print Log via CGI
- Get encoder and Axis IP Camea (one by one)connected to the same router or switch and make sure they're on the same network segment;
- Modify the IP address (192.168.1.64 for example), username(admin) and password (12345) for the encoder via Device Manager;
- Pull RTSP Stream of Axis IP Camera (one by one) into the codec directly no matter whether it's successfully streaming in the encoder;
- Run a browser like Chrome and enter the following CGI command in the browser's Address field: http://192.168.1.64/cgi/download?file=log&user=admin&pwd=12345, then save the log;
- Then connect another AXIS IP Camera and do it again.
🧙TIPS: If you're experiencing any problem with this encoder or codec, it'll be okay to print the log via CGI by following the above or below steps:
- Get the encoder or codec connected to the same router or switch and make sure they're on the same network segment;
- Modify the IP address (192.168.1.64 for example), username(admin) and password (12345) for the encoder via Device Manager if required;
- Focus on the problem you're experiencing and trying to figure out how to reproduce it;
- Run a browser like Chrome and enter the following CGI command in the browser's Address field: http://192.168.1.64/cgi/download?file=log&user=admin&pwd=12345
- It's very important to note that it'll be much better to run the above CGI command when the problem is being reproduced.
Related Articles
Quick Start of Codec
Connection Diagram Power on encoder and connect it to router via ethernet cable NOTE: At the very beginning, it's strongly recommended to follow this instructions to connect the encoder, especially for network segment issues. If it's failed to be ...FAQs: Overview of Codec
What does 1920*1080P@30HZ mean? If it shows 1920*1080P@30HZ on GUI, probably it's failed to detect the HDMI signal. Take the following steps if there is a failure to detect an HDMI signal. Ensuring that the HDMI cable is properly connected and meets ...FAQs: OSD of Codec
Date & Time What Date and Time Formats are supported by the HDMI Codec? This HDMI codec provides multiple options for formatting date and time to suit various regional preferences: 1. Date Formats: YYYYMMDD (Year-Month-Day) MMDDYYYY (Month-Day-Year) ...FAQs: Channel of Codec
SS50 MS7 Codec Series What is the decoding capacity of this codec in terms of channels? This codec can decode a maximum of four channels, which can be configured as 2x USB camera and 2x network streams, or 1x USB camera and 3x network streams, or ...FAQs: Download Firmware for Codec
How can we access the page of download firmware? It's only visible for our registered users. The reason why you are unable to access the page to download the firmware is likely because EXVIST Cares requires users to register and log in before you can ...