FAQs: Registered Users | EXVIST Cares

FAQs: Registered Users of EXVIST Cares

Why should I become your registered users?

Becoming a registered user on our platform offers several benefits. As a registered user, you will be able to access and download firmware, submit tickets for technical support, and leave comments or questions regarding any issues you may encounter. Additionally, being a registered user allows you to receive updates, notifications, and potentially access exclusive content or features. By registering, you can take full advantage of our platform and ensure that you have access to all the resources and support you need.


    • Related Articles

    • FAQs: Download Firmware for Encoder/Codec

      How can we access the page of download firmware? It's only visible for our registered users. The reason why you are unable to access the page to download the firmware is likely because EXVIST Cares requires users to register and log in before you can ...

    • FAQs: SQ Protocol for Encoder/Codec

      What's SQ protocol? The SQ protocol is a privately developed communication protocol by EXVIST, exclusively designed for use with EXVIST's encoder, decoder, IP camera, and other products. It is not open for use with devices from other manufacturers. ...

    • FAQs: Failure of Detection or Upgrading

      What's Failure of Detection? Detection failure refers to the inability of a system or device to accurately identify or detect another component or device. In the context of HDMI, IPCManager, or Device Manager, a detection failure would mean that the ...

    • FAQs: Model Comparison of Encoder/Codec

      GK72 & PRO ENCODER SERIES Part Number ON-DMI-16E ON-DMI-16EW ON-DMI-16EP ON-DMI-16D ON-DMI-16DW ON-DMI-16DP Part Name 1080P Basic HDMI Encoder w/SD Card Slot for Recording 1080P WiFi HDMI Encoder w/SD Card Slot for Recording 1080P PoE HDMI Encoder ...

    • FAQs: Universal Priority

      Is the priority of Power over Ethernet (PoE) higher than that of DC12V? In a scenario where an encoder or network camera can be powered either by a DC12V power source or by Power over Ethernet (PoE). In this setup, the encoder prioritizes power from ...